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By placing an order online with www.semonlennonhair.com you are offering to purchase a product and subject to the terms and conditions. All orders are subject to availability and confirmation of the order price.
When placing an order you undertake that you are 18 or over, all details that you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Semone Lennon Hair is responsible for all card transactions made on our website. All credit card are processed using a secure merchant service and all credit card details are entered on a secure page and are transferred using SSL to secure and encrypt all data.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force or greater force for which we will not be responsible.
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate,errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
By making payment, the client hereby agrees to these Terms and Conditions.
A date cannot be held without a deposit and the requested date will still be open to other clients. Bookings are only secured with a payment of 50% of the total Service and is non-refundable. Full balance payment is required 2 days to the date.
Failure to make payments within the agreed time frame, may result in the cancellation of your booking.
Changes to bookings
Availability and your quote is based on the booking size, service requirements, timings and location mentioned in your initial enquiry. Booking sizes cannot be reduced once confirmed but may be increase pending timings on the day.
Notification should be given of any changes to the booking and trial as soon as possible.
To carry out work efficiently Semone Lennon Hair will need a minimum of; a table/flat surface to set up.
15 minutes is allotted to set up and be ready in time to start services. If suitable conditions are not provided we cannot be held responsible for delays. 15 minutes is also allotted for packing up.
Hair Duration – 90mins to 180mins after Setup, makeup preferably after hair has been completed or hair prep finished.
Semone Lennon Hairwill not be held responsible if the hair products/hair used on you messes up the makeup. This is why Makeup is best applied after hair has been completed or at most – Hair prep.
We reserves the right to refuse to work if a client, family member, bridal party or party guests is rude, aggressive, upsetting or abusive in any way. Unfortunately, no refunds will be made to the client if this occurs.
All changes to a booking, must be made by the bride only.
Notification should be given of any changes to the booking and trial as soon as possible.
Payments for work that has already been carried out is non-refundable.
If you need to postpone or change the date of your booking for reasons that are unforeseen/not in your control or for any other reason. Semone Lennon Hair will allow for one date change only (subject to availability).
In the unfortunate event that you have to cancel your booking completely:
Cancelling within 3 months of the agreed wedding date = 50% of the remaining balance is not due by the original due date.
If you decide to cancel, the deposit is none refundable
Cancelling 1 month or less to the wedding date = 100% of the balance is still due by the original due date.
In the Unlikely event that Semone Lennon Hair is unable to make your wedding appointment due to personal emergency, act of God or severe illness she will try to find you an alternative hairstylist who she highly recommends or a refund of 100% of costs already paid by the client.
An approximate charge is given, if there’s a price increase with Travel services, this will be fed back to client for reimbursements.
Early morning bookings where Semone Lennon Hair has to start before 7am, a £40 surcharge will be charged.
Accommodation close to your wedding venue may be required for the night before the wedding if; journey time is over 2 hours one way, the start time is 6am or earlier, or there are other foreseeable events/delays.
Photographs and videos are taken for use on my Bridal website, Social Media & Marketing. If you do not want any images taken please let us know.
INSURANCE
It is highly recommended that each of our brides have full wedding insurance to
cover unforeseen circumstances.